Updated
Privacy Policy
Learn how UndetectableAI.help collects, uses, and protects the information you share while using the product and site.
Privacy Policy
This Privacy Policy describes how UndetectableAI.help ("UndetectableAI", "we", "us", or "our") collects, uses, and safeguards information when you visit our website or use our products and services. By accessing UndetectableAI.help you agree to the practices outlined here.
Information We Collect
We collect the minimum amount of information needed to operate our apps and provide support.
Information you provide directly
- Account or contact details such as your name, email address, and billing info when you sign up or reach out for help.
- Content you submit when running AI humanization, uploading prompts, or sending feedback.
Information collected automatically
- Usage data including pages visited, features used, approximate location, device, and browser characteristics.
- Log data such as IP address, timestamps, referral URLs, and error diagnostics.
- Cookies and similar technologies used to enable sessions, remember preferences, and measure traffic.
How We Use Information
We use the information described above to:
- Deliver, maintain, and improve UndetectableAI.help features.
- Personalize experiences and remember preferences.
- Provide support and communicate service-related updates.
- Monitor platform health, detect abuse, and enforce policies.
- Comply with legal obligations and protect our rights.
How We Share Information
We do not sell personal data. We only share information:
- With trusted infrastructure, analytics, and payment partners who process data on our behalf under strict confidentiality terms.
- When required by law, to comply with valid legal requests, or to protect UndetectableAI, our customers, or the public from harm.
- If we enter a merger, acquisition, or financing event, data may be transferred under similar privacy commitments.
Data Retention
We retain information only as long as necessary for the purposes described in this policy, to comply with legal requirements, resolve disputes, or enforce agreements. You may request deletion of certain records by contacting us.
Security
We use administrative, technical, and physical safeguards—such as encryption in transit, least-privilege access, and routine monitoring—to protect information. No system is perfect, so we encourage you to use unique passwords and enable security best practices.
International Data Transfers
UndetectableAI.help operates globally. When information is transferred across borders we rely on contractual safeguards and industry-standard protections to keep data secure and lawful.
Your Choices
- Email preferences: Manage marketing emails via the unsubscribe link in each message.
- Cookies: Adjust browser settings to refuse or limit cookies, though some features may not function properly.
- Data requests: Contact us to access, update, or delete certain information, subject to verification and legal limits.
Children’s Privacy
UndetectableAI.help is not directed to children under 16 and we do not knowingly collect data from them. If you believe a child has provided us with personal information, contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy to reflect product, legal, or operational changes. When we do, we will revise the "Updated" date above and, when appropriate, notify you through the service or by email.
Contact Us
Questions about privacy? Reach out at hi@undetectableai.help.
If you reside in a region with specific privacy rights (such as the EU/EEA, UK, or California), you may have additional rights regarding personal data. Contact us for region-specific details.